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Recover previous card description

Josefine Olofsson Persson

Hello,

I’m reaching out because I accidentally overwrote the description in a Trello card and I’m trying to recover the previous version.

Unfortunately, I cannot find any record of the change in the Activity section, and the previous content does not appear to be available in the card history. I have also checked the original card (as this one was copied from another), but the information is not there either.

Is there any way for you to restore or retrieve an earlier version of the card description from your system, backups, or logs?

This information is quite important, so I would really appreciate any help or guidance you can provide.

Thank you in advance for your support.

Best regards,

Accepted answers

Marc -Devoteam-

Hi @Josefine Olofsson Persson

See this KB article, this might be of help to you.

https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/

All comments

Marc -Devoteam-

Hi @Josefine Olofsson Persson

See this KB article, this might be of help to you.

https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/

Josefine Olofsson Persson

Thank you ! Is it poseble to get help?

Josefine Olofsson Persson

I tried the API recovery method but got a 401 unauthorized error. IT seems like I cant

Josefine Olofsson Persson

Hi @Marc -Devoteam-

Thanks for your help and for sharing the KB article. I’ve gone through it, but unfortunately I’m still not able to recover the previous version of the card description.

Is it possible to escalate this to Atlassian Support or check if the previous description can be retrieved from server-side logs or backups?

Thanks again for your time and assistance!

Best regards,
Josefine

Oleksandr

Hi!

For the future — if you want to track description changes automatically, the Board Assistant Power-Up logs changes to card descriptions (and other fields like labels, dates, custom fields, etc.) as comments on the card, so you always have a history of who changed what and when: https://trello.com/power-ups/685016dd47b5654ae385bba6

As you can see in the screenshot, there's a For "Card description" toggle specifically for this.

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