nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

can not Create a site

wuwei_flxfk0

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Anonymous ID: "93b614e3-d339-7d45-114f-97c465befb91")
This site name is just a suggestion. Feel free to change to something your team will recognize.

Accepted answers

All comments

Nikola Perisic

Hi @wuwei

Do this again in the incognito mode and clear your cache previously.

wuwei_flxfk0

hello, I’ve tried it, but it didn’t work. The result is the same.

wuwei_flxfk0

屏幕截图 2026-04-22 164859.png

Nikola Perisic

@wuwei escalated to Atlassian. They will reach out in 2 business days.

Ollie Guan

Hi @wuwei ,

in mainland China?

wuwei_flxfk0

guess

wuwei_flxfk0

yes

Anastasiia Dimnych

Hi @wuwei,

Apologies for delay from our side!

If the issue still persists, I recommend the following troubleshooting:

Incognito Mode: Use a private window to rule out ad-blockers or cache.
Network Switch: Disable VPN/Firewall or try a mobile hotspot.
URL Check: Ensure the name is unique. If it says "taken" but you just tried it, it may be in a "ghost" state.
Domain Check: Try a personal email to rule out corporate domain restrictions.
System Status: Check status.atlassian.com|http://status.atlassian.com|status.atlassian.com for provisioning outages.
Capture IDs: Note the Trace ID or Correlation ID for Support.

If all of the above mentioned steps do not remedy the issue, please raise a ticket with our support team.

Please take these steps to get help:

Visit our Support portal.
If you can't log in to the portal, select "Unable to log in" from the options provided.
Provide your email address.
How can we help you?* -> Other.
Skip Provide the related URL, SEN, EN or invoice number (if applicable) field.
Describe your issue.
Submit a ticket.

Support team will be able to look into the problem and help you resolve any outstanding issues.

Best,

Anastasiia

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

unknown-hosting-type

jira-unknown-hosting-type