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Board is closed and cannot reopen

Matthew Shoemate

"You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance."

The admin has not been on our project for quite some time and was likely removed due to inactivity. Even if they were not, they no longer have access to the company email that was being used and cannot reopen the board. We have no way of opening our board as of right now. Can I get admin access to reopen the board?

This is the link to the board: https://trello.com/b/EVUvMLJo

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Nivedhya Vikram1

Hi @Matthew Shoemate ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.

Matthew Shoemate

Should I be able to view that ticket? This is the error I receive: "

There was a problem accessing this content

Check your network connection and try again, or contact your administrator for help.

Request ID: 6dc85c45a9324addb45af5f9a6c821e4"

I do have access to that board as an admin, but it is not letting me reopen the board as an admin. I click "Reopen board" and it shows a popup to select a Workspace. When selecting a Workspace, there are no options to select.

Nivedhya Vikram1

Hi @Matthew Shoemate ,

Could you please try again now?

Matthew Shoemate

@Nivedhya Vikram1 I am still unable to access the ticket and am still unable to reopen the board as an admin.

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