nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to reference Time to resolution in a automated email content

jasonwongys

I have a JIRA automation for scheduled email that emails to the reporter the remaining time for ticket resolution. Therefore, i want to display Time to resolution value in my schedule email content. I am using a custom field which is returning a SLAFieldBean when i used my custom field in the email content. In the SLAFieldBean object, there is a field value named "friendly="56h 23m"

I have used the below to referenced the value but in my email content returned null during my testing.

{{issue.customfield_10270.remaining.friendly}}
{{issue."Time to resolution".remaining.friendly}}

How should i customize my email content to extract the value "friendly='56h 23m'"
Thanks in advance