cover images

Question

hey, my cover images upload, but suddenly yesterday it started bugging, cover doesn't load up, it only appears only if i go to the card and press picture, then it loads. but when go back to main board the cover image is like blurry gray. as imagine its not loading. i tried everything. from restarting to reinstalling. logging in off multiple times, different internet connections

Justin Cardinal_y2i7k8 · Answer

Apologies for the trouble. This was a bug due to a change on our end. We've identified the problem and applied the fix about an hour ago, so image uploads should be working normally again.

Ajay _view26_ · Answer

Hi @Ignas Prunskus

If the image loads inside the card but the board view only shows a blurry gray placeholder, I’d treat that as a cover-thumbnail rendering problem rather than the attachment itself being broken.

Since you already tried reinstalling, reconnecting, and logging in again across different connections, this sounds less like a local device issue and more like a Trello-side thumbnail/cache/CDN problem.

So if the attachment itself is intact but only the board cover preview is failing, I’d treat it as a likely UI regression rather than something you’re doing wrong.