Can't log work with ictime add-on

Question

We just bought the ictime add-on to our Jira system.  It works pretty well through the Jira Navigation Bar but when we try to log work through the Issue form using the More option the Log Work screen does not appear.  We have verified all the configuration but we cannot find what could be causing this problem. Our Jira version is 6.1

Thank you

Tobias Reibling1 · Answer

Hi Cynthia,
Sorry for the very late reply, but we somehow missed this question. If you still experience this problem, please try the following:

- update to the most recent version of ictime (3.2.6)

If the problem persists, please just email to jiraplugins@interconcept.deand a programmer will get in touch with you to find and solve the problem.

Best regards
Tobias

Cynthia Torres · Answer

We are still having this problem.  Can someone help us?

Thank you