Nothing works

Question

Every time it records it doesn't publish in my dashboard and mic never works I tried swapping from headphones to earphones still doesn't work...

Please if anyone can help I appreciate it.

Edit: why is there 46 views and nobody is helping me? I am paying this bleedy software $10 a month and nobody cannot help

Amanda Barber · Answer

Is your Chrome browser up to date? You might also try to remove and reinstall the browser extension. As Mariia mentioned, you can also reach out to support - they have a great team!

TheOriginalBrandon J · Answer

I was using chrome extension and browser

Mariia_Domska_SaaSJet · Answer

Hi, @TheOriginalBrandon J

Answering this question, I just want to support you. I've also faced some Loom problems, and I've contacted Loom support; they have helped. I recommend reaching out to Lomm support.