Mass Update Items via .csv usig Data Center version

Question

Hello,

we are currently using Jira Service Managemnt V11.2.0 as Data Center installaion (no cloud) and are using our Jira installation mainly for Asset Management

I know that there is a function to mass import items via .csv but is there also a function to mass change items via csv?

Searching answers to this topic online only brought me to guides based on the cloud version of Jira.

Using the built in mass change function of items is no help here, because if you have 200 items, locatedd in 200 different rooms, this is still kind of a pain :-)

Kind Rergards

Sebastian

Fabio Racobaldo _Catworkx_ · Accepted Answer

Hi @Sebastian Stepponat ,

you can massively update tickets using cvs on Data Center instance. In order to do that you need to use Issue Key column (and maps it to issue key field) so that jira understand that it is an update an not a create.

Please take a look here https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

Updating existing issues

From version 4.3 of Jira Importers plugin, you can update existing issues. Your CSV file needs to contain a column that will be mapped to Issue Key during the import. If an issue exists for a given key, it will be updated. For example:

issue key,summary,votes,labels,labels
TT-1,Original summary,1,label1,label2
TT-1,,7,label-1,label-2
TT-1,Changed summary,,,
TT-2,Original summary 2,1,label-1,label-2

Hope this clarifies,

Fabio

Marc -Devoteam- · Accepted Answer

Hi @Sebastian Stepponat

To update assets objects and their attributes in a schema

You need to configure an import and a CSV.

See https://confluence.atlassian.com/servicemanagementserver/importing-with-built-in-importers-1044784462.html