Facturation à partir de 11 utilisateurs

Schmidt Tourville

Bonjour,

 

Nous utilisons actuellement la version gratuite limitée à 10 utilisateurs. Notre équipe s'agrandit et nous devons passer à la version payante.

Le coût mensuel de l'abonnement commence t-il à partir du 11 eme collborateur?

 

Vous remerciant par avance

Lara Demir - Hipporello

Hi,

Congratulations on your team’s growth! That is an exciting milestone.

To answer your question directly: No, the billing does not start from the 11th user. It starts from the very first one.

Here is how the transition from the Free plan to the Standard plan works:

The 10-User Threshold: The Free plan is a flat "zero-cost" tier capped at 10 users. As soon as you add an 11th person, the entire instance moves to a paid model.

Pay-per-User: Once you are on a paid plan (Standard or Premium), Atlassian charges a monthly fee for every active user on the instance, including the original 10.

The Math: If you have 11 users, you will receive a bill for 11 licenses, not just 1.

A few tips for your transition:

User Audit: Before you upgrade, go to your User Management settings and deactivate any accounts that are no longer active. This ensures you aren't paying for "ghost" users.

Pricing Calculator: I recommend using the Atlassian Pricing Calculator to see the exact breakdown. The price per user often decreases slightly as you add more people (tiered pricing).

Monthly vs. Annual: Monthly billing is flexible, but switching to Annual billing can sometimes offer a small discount if your team size is stable.

I hope this helps you plan your budget effectively! Let us know if you have any other questions about the new features you'll get with the Standard plan.