Delete members and the premium licens

Michell_8pybip

Hi,

Today I cancelled two members under Members, as they no longer need access to Trello. My colleague and I will still be using it, and I am the admin.

How can I make sure that we won’t be billed for them for the next year? I can’t seem to find anywhere that confirms this.

 

Ugnius Aušra

Hey @Michell 

Welcome to Atlassian community!

Make sure the members were removed from the Workspace level, not just from a board. Only Workspace-level removal affects billing. You can verify this by going to your Workspace settings -> Members and confirming only 2 members are listed.

If everything looks correct in the Billing section but you'd still like written confirmation, you can contact support directly through https://support.atlassian.com to request a billing confirmation.