What happens if a plugin purchased from the Marketplace gets discontinued?

David Yu

If I purchase a commercial plugin, what happens if the vendor disappears? Does Atlassian have access to the source so that it can be saved?

Has anyone else ever been through this situation?

I wish to avoid having a plugin block us from upgrading in the future.

jnolen

When you license a commercial plugin, you have the right to run that plugin in perpetuity. If a vendor disappears, for whatever reason, your plugin will continue to function in that version of JIRA indefinitely.

Of course, eventually you'll be ready to upgrade JIRA and eventually one of those upgrades will introduce an incompartibility that would prevent the plugin from functioning. In practice, there is usually a long period of time in which to prepare for that.

Atlassian does not keep the source of third party plugins, so unfortunately, we wouldn't be able to go in and fix things. You would have to eventually remove the no-longer-compatible plugin to keep upgrading JIRA.