I cannot login after gmail address change

Manouk van de Klundert

Hi, 

 

Recently I've had to change my gmail address. Now when I had to re-login to my trello/Atlassian account it doesn't work and it creates a new account for me (also following the original steps Ive receied per email to the new gmail account). 

Could someone please help? 

Best, 

Manouk

Liam Do - DevSamurai

Hi @Manouk van de Klundert, welcome to the Community!

Because your email address has changed, you currently cannot access your previous Trello account. For more details on how Trello handles these updates, please refer to their official documentation.

If your previous email was managed by another organization, I recommend contacting them to temporarily reactivate it. Once reactivated, you can log in to your old Trello account and update the email address to your current one.

Hope it helps 🙌