Account Marked as Inactive – Assistance Required

Question

Dear Atlassian Support Team,

I am experiencing an issue accessing my account.

It appears that my account has been marked as inactive, and I am currently unable to log in. I received the following message indicating that my administrator has set my account to inactive status.

Could you please assist me in resolving this issue or advise on the necessary steps to reactivate my account?

Thank you for your support.

Kind regards,
Soufiane Halbaoui

Soufiane Halbaoui · Answer

Hi Florian Bonniec.

Thank you for your response. I will contact the organization administrator to resolve this issue.

Kind regards,

Florian Bonniec · Answer

Hi @Soufiane Halbaoui

Most likely a you have been inactivated in one of the organization you were member of. You should reach out to your org admin.

https://jira.atlassian.com/browse/ID-7882

Regards