Locked Out of free Trello account due to Legacy SMS 2FA

Question

I missed the email and am locked out of my Trello account with the following message:

Legacy Trello-only two factor authentication over SMS is no longer supported. Please enter a backup code or contact support to recover your account

I don't have a backup code. I see in the community forum that you can initiate a recovery.  Can you please do that for my Trello account?  Thank you.

PS, please be careful not to affect any of my other Atlassian products like Bitbucket.  Thanks.

Blair at Atlassian · Answer

@Josh Black Hi Josh, we've created a ticket on your behalf and we'll reach out to you through the ticket. You should get an email with a link to the ticket. Thank you!

Josh Black_hrgs1h · Answer

Thank you!

Kai Krause_xx7uj7 · Answer

Hi and Welcome ,

I've pinged Atlassian Support and you will hear from him within 2 business days.

BR
Kai