Cannot Cancel Subscription

Question

I have a free account, but I cannot delete my Statuspage description and thus cannot delete my organization.

Scot Wilson · Answer

Hi John
Scot from the Statuspage Technical Support team.

Could you please reach out to our Billing team to cancel your free subscription via https://www.atlassian.com/company/contact/purchasing-licensing#/ with your Statuspage and Atlassian site details.

Kind Regards,
Scot Wilson

Kai Krause_xx7uj7 · Answer

Hi and Welcome,

i remind that you can't delete your Statuspage page because it has a description.

* Log into your Statuspage account at manage.statuspage.io
* Navigate to Your page → Settings (or Page Settings)
* Find the Description field
* Delete all text from the description field
* Save the changes
* In the left sidebar, go to Your page → Delete page in the bottom of the page

Than you can process the deletion of your organisation.

BR
Kai