They ask me to go to support but there's no option to open a ticket to recover my account. My account at id.atlassian.com has 2FA enabled, but why doesn't Trello allow me to log into my account since authentication is centralized?
Hi @jeffersonsimaogoncalves
Your Trello account is connected to your Atlassian account and your Atlassian account does have MFA enabled. If you haven't already, please try the steps mentioned here - use an incognito/private browser when you try the steps:
Hope this helps!
The problem is that I can't access my Trello account, and I can't disable 2FA on Trello.
@jeffersonsimaogoncalves We just made a small update to help. Can you please give it a try one more time?
@Blair at Atlassian I was able to access my Trello account.
Thank you very much.
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