Boards, lists etc added in the Trello iphone app do not show up on the web version.

David Moore_itk648

I’m experiencing an issue where boards created in the Trello iPhone app do not appear when I log into Trello on the web, even though I am using the same email address and password on both platforms.

Here are the details:

• I recently created a new Atlassian/Trello account on the web using my email address and a new password.
• I logged out of the iPhone app and logged back in using the same email and password.
• The app accepted the new password, and I can access my boards on the iPhone.
• I copied my original board to a new board on the iPhone after logging in with the new credentials.
• However, none of my boards (including my original and a copied version) appear on the web, even after logging out, clearing cache/cookies, and logging back in.

Gaurav Kataria_lalbd9

It can take some time for the data to sync if the network connection on the phone is slow. You can try the reverse direction i.e. copy a board on the web and see if it appears on the mobile app to ensure the app is syncing with the server.