Deleted LOOM account emergency

Stacy Raske

HELP!

I was trying to change my existing Loom account email to my other email address. Loom required deleting that other account first before the migration. I deleted that account and now I have NO ACCOUNTS!

According to Loom, my main account should not have been deleted as it has an active subscription.

How do I get access to my original account?

Philipp Sendek _catworkx_

HI @Stacy Raske ,

I'm sorry to hear that this happend to you. I've flagged this question to have an Atlassian Support Engineer look into it. If you have the chance to have a support ticket created (which it doesn't sound like) you could also create our own ticket here: https://getsupport.atlassian.com/

I hope they can help you solve your case quickly.

Greetings
Philipp