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Create Issue VIA E-Mail

NIcky

Hi,

Is it possible to create bug VIA E-Mail?

If Yes then can anyone guide me on this Please

Thanks in advance

Accepted answers

All comments

Naren3

You may like to go through this link - Creating Issues and Comments from Email .

Hope you find it useful!

NIcky

Thanks a lot Naren. It hepled

NIcky

One more question.

Is the priority and Resolution is userdefiniable when the issue is created VIA E-Mail?

Rahul Aich [Nagra]

Priority can be defined to some extend. here's the text i retreived from Jira documentation.

If the incoming email is set to a high priority, the corresponding issue will be created with a higher priority than the default priority that is set in your JIRA system.

https://confluence.atlassian.com/display/JIRA043/Creating+Issues+and+Comments+from+Email

Regarding resolutions, why would you need to get it set via emails. I would expect the resolvers to have access to jira and manually resolve an issue rather than use emails to resolve an issue.

Also have a look at the plugin Jira enterprise mail handler which you might find useful

https://javahollic.atlassian.net/wiki/display/JEMH/1+-+What+is+JEMH

Rahul

NIcky

Thanks Rahul. I'm new for Jira.

For Incoming mails. I'm not able to configure POP3. I'm getting on error when i'm trying to configure "incoming mail handler". So can anyone guide me on this please?