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Organization owner still showing as Status = Invited?

Troy Fearnow

I created an organization (and had bitbucket repos transferred to me), but I'm still showing as Status "Invited" under User Managment.

- I resent the invite to me, which I have received.
- I've clicked on "Accept Invite" from the email, but it just redirects me to org's workspace overview.
- I've logged in and out, I've tried this in multiple browsers
- I'm afraid to remove myself and readd because I don't want to lose my repo.

Any ideas?

Accepted answers

Syahrul

Hey @Troy Fearnow

Welcome to the community.

This is expected. You'll need to make changes to the repository, like creating a commit, for the status to update. However, it isn't affecting anything, so it's safe to ignore that as long as you have no issues accessing the Bitbucket workspace, etc.

I hope this clarifies.

Regards,
Syahrul

All comments

Brant Schroeder

@Troy Fearnow If you are using Chrome is will log you in using the Google account that is authenticated on Chrome. If you are using Chrome can you try copying the link in a different browser and logging in with your Atlassian account and seeing if that resolves the issue. If you are not using Chrome let us know.

Troy Fearnow

Thank you for the reply.

I'm using Chrome. I've clear cookies and I'm able to login with Chrome. It just redirects me.

- I added another user. This user can login to Atlassian, but gets the "We couldn’t log you in" error when trying to access the bitbucket app. Tried firefox, cleared cookies, cache, disabled ad blocking, Incognito, etc. later: After some digging I found a support message that suggest this user may be inactive since this was an email I used years ago. No errors related to this, but at least it's something.

- I added a completely new user from a different domain. No problem logging in, but like my primary account accepting the invite simply redirects to the org dashboard. No notices whatsoever. later: After more digging, I found a a post suggesting it takes a few days for Inactive to become Active. That seems odd to me, but ok. I'll wait a few more days to see what happens.

Syahrul

Hey @Troy Fearnow

Welcome to the community.

I hope this clarifies.

Regards,
Syahrul

Troy Fearnow

Thank you Syahrul! I'll mark this as answered.

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