Guidance Needed: Trello Education Discount Eligibility and Application Questions

Question

Hello,

I am both a graduate student (pursuing doctoral work at a seminary) and an adjunct instructor at two Christian universities where I teach history and theology. I use Trello for all my roles, but I signed up with my personal email, not my school email address. I am still on the trial version and would like to purchase Trello, but I have a few questions before I apply for the education discount:

- Should I apply as a student, a teacher, or both?
- Will my application be accepted if my Trello account uses a personal email instead of my school email? Or do I have to set up a whole new account?
- Are religious seminaries and Christian universities eligible for the education discount?
- What documentation is required for institutions with a religious affiliation?

- Does the entire university have to qualify for Trello? Otherwise, what qualifies someone to be an "admin?" If I want to set up options for students, does that make me an admin?

The application form I encountered left me with all these questions unanswered. So, I wasn't sure how to proceed. I want to make sure I fill out the application correctly and qualify before submitting. Any guidance would be greatly appreciated!

Thank you.

---

You can post this question directly in the Atlassian Community, which is monitored by staff and experienced users:
[Atlassian Community](http://community.atlassian.com/) [^01^]

Would you like any changes to this draft before you post it?

moxlyn · Answer

As for applying, Atlassian runs their academic discounts through a third-party partner called Goodstack for verification. They look at accredited educational institutions rather than individual student vs teacher status, so your university or seminary just needs to meet their accreditation standards.

I ran into a similar bottleneck last term when organizing course materials for my own students. What really helped me clear through the messy documentation and pull everything together was using https://getsolved.ai/  to quickly organize notes and streamline my lesson planning without losing track of deadlines.

For your Trello setup, definitely try applying under your primary institutional role using your official faculty or student email address first. Goodstack usually needs that domain match for quick automated vetting. If your main account is currently tied to a personal inbox, you can usually swap the primary email in Atlassian profile settings rather than building a brand new account from scratch. Hope you get the discount sorted out smoothly!

Carlos Garcia Navarro · Answer

Another article with more info on licensing for purchasing and licensing: https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts

Carlos Garcia Navarro · Answer

Hi @Karen Lucas ,

As described in this form,

"Atlassian Academic licenses are designed for use by qualifying educational institutions.

Academic licenses include cloud subscriptions at 50-75% off list price (depending on the product). Learn more about Atlassian products included in the Academic license program.

To verify eligibility, we’ve partnered with Goodstack - a leading verification platform. When completed and submitted, the information on this form will be sent to Goodstack for thorough vetting against Atlassian’s Academic guidelines."

You can try to submit the form and also contact Atlassian Support for purchasing and licensing questions directly here: https://www.atlassian.com/company/contact/purchasing-licensing#/