site creation error

Question

Hello Team,

I tried to create Jira in my google, yahoo, safari browsers but am unable to create it, i even tried clearing all cache, tried Incognito mode, tried at different times .

whenever i try to create a site i got same error like below

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 535882d376784011bea0fbbacd491e2a)

pls can anyone help me in resolving this?

Thank you

Shalini Pradhan · Answer

Hello @Aparna  ,

Good day! Welcome to Atlassian Community :)

Could you please tell us if you are still facing the issue? If you still facing issue let us know and we can create a ticket with the team

Prachi Bolar · Answer

Hello,

Welcome to community :)

Are you still facing the issue? I see a site created from your gmail account.

If you still facing issue let us know and we can create a ticket with the team

Thank You,

Prachi

Trudy P Claspill · Answer

Hello @Aparna

Welcome to the Atlassian community.

I have flagged your post to raise it to the attention of Atlassian team members. They should reply within 2 business days.