Whenever i try to record, the record button is locked and it says workspace unavailable, then i try to see if I have starter plan, and it wont show me anything about billing or upgrading, its like the button doesnt work.
Hi @Brogan Burnett and welcome,
Are you using the chrome extension for Loom or are you using Loom within an Atlassian application like Confluence or Jira?
Best regards,/Staffan
Please reach out to Loom support for help!https://support.atlassian.com/loom/
This is happening to me as well and I tried all the different methods of trouble shooting, I am on a personal account I dont use this with any company. I cant record any Looms until this goes away
Same thing is happening to me. I installed the Chrome Extension. Cannot record. Workspace is unavailable.
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