A former member limited to 1-2 boards became the workspace owner and removed me...

Question

Hello Trello Community,

I’m encountering a serious and puzzling security/permission issue and would appreciate any insights.

The Situation:

* I was the creator/admin of a Workspace.

* A former employee, who was only a member of 1-2 specific boards within that workspace, has somehow gained full ownership/admin rights of the entire Workspace.

* This person has removed me from the Workspace entirely, and I’ve lost access to all boards.

What I’ve Checked/Confirmed:

* This person was not listed as a Workspace admin before the incident.

* Their board access was limited. he should not have had the permission to modify Workspace settings or members.

* Our Workspace is on a Free plan.

My Core Questions:

* How could this happen? Under what scenarios can a regular board member escalate their privileges to become the Workspace owner?

* Is there a recovery process? As the original creator, how can I regain control of my Workspace? I have access to the original email account used for creation.

* Could this be a bug or exploit? Has this been reported before?

Any guidance on the steps to diagnose this issue or the official channel to report it for urgent assistance would be extremely helpful.

Thank you.

Sid_0gfdh5 · Answer

Thanks, Gaurav, I appreciate you. I understand now, but is it possible to get the control back, as that's the company data, and now it seems like it's been stolen by a former member

Gaurav Kataria · Answer

All members in a free workspace are admins. Additional admin and security controls are only available in the paid plans.