TRELLO ERASED MY BOARDS

Isabella Bermudez

Hello. Me and my team have been working on a Trello board for several years. However, our most important board was erased and the website informed us that we need to contact one of the administrators to reactivate the board.

We haven't been able to find who the administrator is and we really need the board "Clientes y Tareas". I would really apreciate your help with this issue.

 

Sakshi Verma

Hi @Isabella Bermudez ,Welcome to community!

I understand that you’d like to reopen a closed board. The previous board admin’s account was deleted due to inactivity over the past two years, in line with our Dormant Trello account policy | Trello | Atlassian Support.

To help you with this, I’ve promoted your account to board admin. Could you please try reopening the closed board now and let me know if you encounter any issues? You can follow the steps outlined in this guide: Reopen a closed board | Trello | Atlassian Support.

Thank you !