Our JIRA system does not give me the above mentioned options for the mail handler. Can I add them?
The option was available in the "Create New Issue from Mail" handler
Could you tell us which version of Jira you are using and which documentation you are looking at (the stuff that tells you the CC options are available)?
Hi Nic,
Looking at -
https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email
-Manju
Mmm, well, I sort of expected a mismatch between the version of Jira and the docs, but https://confluence.atlassian.com/display/JIRA050/Creating+Issues+and+Comments+from+Email has those flags too.
The next question is what handler you have chosen? Not all of them have CC options...
How do I check which handler I have?
Are you referring to "IMAP Service" handler?
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