Where are my boards?

Question

Hi all!
I haven’t logged into my Trello for a while (more than 1 year), and when I logged in and all of my boards are gone!

Apparently there’s no way to contact customer support and I was wondering if anyone else here has had the same issue and if it was able to be resolved. 
I had a lot of information that took me a lot of years to gather on them and I am a kind of desperate.
Could someone please help me?
Thank you

Caity · Answer

Someone from the support team will be reaching out shortly to help you with this!

Daniela Bada · Answer

Finally, thanks to you, I find a way to talk to the AI Chat, that really sucks.
Apparently, as I have a free plan and I don't have a way to contact a real person to talk to.
Besides, the support page is totally useless to me because I can't open a ticket since I can't submit the request because the URL I insert apparently it doesn't exist, even I am logged to my account!
I am frustrated.

Daniela Bada · Answer

Hi Brian thank for your reply.
The point is that I logged in to my account 1 year ago and everything was fine.

I have already read the Support's page, but there is no way to contact the Customer Care or the AI Chat.
Besides, I have already sent an in app feedback with no answer and the company do not even reply on social media's profile.
I tried everything I could and ask to the community was my last attempt to try to solve the problem.
I really don't know how to do :(