New JSM (Server) Project - can it be deleted from the portal?

Question

Hi.  I've created a simple project that is to be used by internal agents only.  But, it has appeared on our customer portal and one of our customers has spotted it and used it :-0  Is there any way it can be deleted from the portal without impacting anything else?

Marc -Devoteam- · Answer

Hi @Des Johnston

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.

Des Johnston · Answer

Doh!  User error :-(  This has now worked.  Thank You!

Marc -Devoteam- · Answer

Hi @Des Johnston

AS you seem to be on Data Center, these steps should work

* Adjust the permission scheme of the project.
Make sure no browse permissions are granted only granted to a group that contains internal users
* Remove the browse permission for Service Space Customer - Portal Access and the role Service Desk customer to be sure (naming might be different on DC)