nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Grant comment while reopening an issue

Yousef Hammouda

Hi,

I succeeded, using the workflow properties, to forbid editing and commenting a closed issue. I added to the close status the following properties:

Jira.permission.comment = denied

Jira.permission.edit = denied

Jira.issue.editable = false

The only way to get back these permissions is to play a transition called “reopen”.

However, the reopen transition has a comment field which is a mandatory field to save a reason. But with the previous properties, this field is hidden and the mandatory condition ,of course, is always blocking the transaction.

I tried to set some workflow properties on the reopen transition, but without success:

Jira.permission.comment.group = jira-users

How can I get this to work?

Thank you for help.

Accepted answers

Yousef Hammouda

The previous scenario is not possible, there is no way to control jira-permession-properties via transitions. (it is only possible on jira status or step, wich doesn't solve my problem) (this issue was also viewed with the jira support, and i didn't receive any complete working solution to my case).

(the Jira versions i used while studying this issue: 5.2.11 and 6.2.x)

All comments

rambabu patina

You can try using below properties

jira.permission.comment.group=some-group

jira.permission.comment=denied (or) granted

check the following documents

http://www.j-tricks.com/1/post/2011/02/permissions-based-on-workflow-status.html

Thanks,

Patina

Yousef Hammouda

Thank you Patina for your response,

but either iam understanding somethig wrong, or doing something the bad way... but there are two places where we can add properties on a workflow:

1- WF transition

2- WF status

when i add jira.permission.comment=denied to the CLOSED status, no comments could be donne on the issue.

but when i add the same jira.permission.comment=denied on the CLOSE transition instead of the previous, nothing happens!!

if i keep the property on the CLOSED status, and i add jira.permission.comment=granted to the REOPEN transition, the workflow will not consider the transition property, and will prevent the user from seeing/modifying the comment field on the REOPEN transtion screen.

What is the difference between the two ways? When the transition properties are concidered? I am a bit stuck here

Thanks,

Yousef

rambabu patina

For me also in WF trasition properties it is not working. In WF ststus we can use properties to restrict user/group to edit/comment the issue.

Yousef Hammouda

(the Jira versions i used while studying this issue: 5.2.11 and 6.2.x)

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

comment

permission

workflow