Automation: User has no access

Question

Hi community,

We still struggle with the migration from a legacy automation to the new automation.

In the past we could check in the IF condition, if the user that commented had access or not. Screenshot of legacy automation:

To do the same in the new automation, we have not yet found a way to verify the user's access.

Do we miss something?

Best regards,

Micha

Gor Greyan · Answer

Hi @Michael Kobert

Yes, my suggestion is to check the user's group or role with the User Condition.

I couldn’t locate a public, dedicated request titled along the lines of  "if user has access/permission to this issue”. If you’d like, you can open a new feature request so others can vote/watch.

I could only find this one.

https://jira.atlassian.com/browse/AUTO-125

Michael Kobert · Answer

Hi @Gor Greyan

thank you for your feedback.

So instead of checking for "User has no access" I should try to check if User is not in a specific role/group?

Do you know, if there is a ticket on Atlassian site that is aiming for this feature?

Gor Greyan · Answer

Hi @Michael Kobert

No, nothing is missing — the “User has access / no access” condition is part of the legacy automation, and it’s not available in Jira Automation yet.

You can work around it by checking if the commenter is in a specific group or project role.

Hopefully, Atlassian will bring this condition in a future update :D

Here you can find a doc about conditions:

https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/?utm_source=chatgpt.com