JIRA Audit Log corrupt

Question

I am getting the following error when I try to view the Plugin Audit Log.   I also get errors when I try to install
any plugin.    There seems to be an attempt by a previous admin to install a plug-in located on their desktop.

How can I purge the audit log?

Error creating bean with name 'com.atlassian.upm.log.PluginSettingsAuditLogService':
Instantiation of bean failed; nested exception is
org.springframework.beans.BeanInstantiationException: Could not instantiate bean class
[com.atlassian.upm.log.PluginSettingsAuditLogService]: Constructor threw exception; nested
exception is java.lang.RuntimeException: Failed to parse AuditLogEntry from JSON string: {"username":"ilya","date":1299567212212,"i18nKey":"upm.auditLog.install.plugin.failure","params":["C:\Users\ilya\Desktop\jira-timesheet-plugin-2.0.zip"]}

Norman Abramovitz · Answer

My guess your admin tried to install an incorrect version or file  for your timesheet plugin.   I would try to uninstall the timesheet plugin through its normal way and if that fails.  I would manually remove (of course saving those files in case you need to put them back) the plugin files, restart jira and then reinstall your timesheet plugin.

I cannot tell you the exact directories at this time since I am not online to my Jira instance.  Otherwise, try contacting support for assistance.

will_xww6i5 · Answer

Did you find a solution to this?

Nic Brough -Adaptavist- · Answer

I'm terribly sorry, I completely misread this.  Please ignore my previous comment.