I cannot add photos on the trello.

Question

I have checked every possible problem, but im the only one in my team who cannot put pictures on my board : its seems as if i have a bug.

I always have these two messages : impossible to load file, or error while importing file, even though i am an administrator on the space. It worked miraculously only two times and then not anymore. its not a navigator problem, nor a wifi problem. I don't know what to do nothing works.

Gaurav Kataria · Answer

What kind of error message are you getting when uploading the image?

Lola Belmont · Answer

Hi Fabio, yes i did, i checked every possible problem and its neither of them.

My photo size is correct, i did compress them even more to try and it didnt work.

I tried the navigator : not the problem

I tried to open a page in private navigation : not the problem

i did also try to disconnect and connect again on my account, and checked my space settings and table settings for possible lack of permissions to add certain images : not a problem i have the exact same than the rest of my team.

My connexion is good, i do not have restrictions with the company im working with as i do not have a company assigned on my profile. Im actually out of ideas here... it just doesnt work. Errors again and again.

Fabio Racobaldo _Catworkx_ · Answer

Hi @Lola Belmont and welcome,

it's weird! please could you check your photo size? it should be less than 10MB.

Please let us know,

Fabio