my employee can't remember user name or password. How do we find out

Debbie Singer

employee can't access trello, can't remember user name or password. What do we need to do?

Valerie Knapp_gp7rpj

Hi @Debbie Singer , welcome to the Atlassian Community and thanks for your post.

Doesn't the person use their company email as the username?

Unfortunately, we cannot help much more than to indicate this - https://support.atlassian.com/trello/docs/recovering-your-trello-account/ 

Please let us know if this helps.

Best wishes