nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to get back my trello????

Luisa Maschio

Hi,

I'm trying since days to log in into my Trello.

I enter my email, I receive a link to change the password, I do it.

I log in, but it is NOT my Trello!!!

All my work is gone!!!

I don't understand why and I'm desperate as I can't do my job!!!

Does anyone there can help me?

How taking contact with a human being able to listen, think and answer, instead a d...m AI sending me useless links?

Thank you!

Accepted answers

All comments

Nivedhya Vikram1

Hi @Luisa Maschio ,

Welcome to the community!

I am raising a support ticket to assist you further with this issue and will contact you via email to resolve the issue.

Valerie Knapp_gp7rpj

Hi @Luisa Maschio , welcome to the Atlassian Community and thanks for your post.

First of all, I am sorry for your situation and I understand it is frustrating.

Are you the admin of your Trello? Is there anyone internally in your company / organization you can reach out to about this? Or, are you the only person who is using this Trello?

Could something like what is described here have happened - https://community.atlassian.com/forums/Trello-questions/Help-Lost-access-to-Trello-Board-when-forced-to-log-in-via/qaq-p/2891346 ?

I can try to tag @Alisson Sartor to see if they can assist.

Best wishes

Luisa Maschio

Thank you!

It's great to know that there is someone out there!

I wait for your email.

Luisa

Luisa Maschio

I'm the admin of my Trello

I've 2: one for personal projects, anothe for my professional projects.

None of the is accessible ANYMORE!!!!

Luisa Maschio

Hi Valerie,

my case is similar as When I did (using the same email as used for my account before) it is treating me like a new user and I can't see my Board, but also different.

I've 2 different Trello Accounts, one wiht my personal email, another with my professional email.

When I follow the procedure, I change the password and I log in in a COMPLETE EMPTY TRELLO which is not mine.

All my boards are gone, anything is there anymore!!!

I absolutely need to get them back.

In a few weeks I've my yearly interview where I've to provide a report about all what I've done this last year.

Without Trello it's impossible

I'm freaking out!!!!

Nivedhya Vikram1

Hi @Luisa Maschio ,

Please use this link to communicate further: Trello Support Ticket. This will allow us to assist you more effectively.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

trello

trello-cloud