Account deletion/reactivation/

Question

Hello, I need someone to please call/chat with me to figure out why I cannot access my company's Trello account. I had made an account before I realized they were going to send me a link, and now I think Trello thinks that I own a business, which I do not.

I appreciate your help. Respectfully, I am unable to wait 2 business days and would appreciate a phone number I can call regarding this issue. Thank you!

Nicole O_Reilly · Answer

Hi @Sakshi Verma , thank you! Yes, if you could please create the ticket for me, I would appreciate it. I think there might be some back end issues as I tried to delete my account yesterday, then received the invite from my company this morning. The home page looks like I might be the account/business owner, which I am not. I'd appreciate us connecting directly. Thank you!

Sakshi Verma · Answer

Hi @Nicole O_Reilly  ,Welcome to community !

Could you please let me know what issue or error message you’re seeing when you try to log in to your company’s Trello account? Are you encountering any specific error?

What I can do is create a support ticket for you, and you’ll receive an email from me shortly. If needed, we can also connect directly to resolve the issue as quickly as possible.

Please allow me a few minutes, and you’ll receive an email from my end soon. If you have any additional details or screenshots, feel free to share them—they can help us troubleshoot faster!

Thank you !