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Issues to register as a non-profit

Nelly Poliakov

Hi dears, I wanted to register my organization as a non-profit but when asked for a Registry name, I can only select one option from the dropdown menu, while I'd rather write my Registry name. I don't know if it's a bug or not, but it blocks my process. How can I resolve this? There is no support service to help. Thank you so much!

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Valerie Knapp_gp7rpj

Hi @Nelly Poliakov , welcome to the Atlassian Community and thanks for your post.

Please can you confirm, what site or page are you trying to fill in where this box is?

Are you here - https://www.atlassian.com/software/views/community-license-request#/ or somewhere else?

If you can verify where you are, we can signal this to Atlassian to ask them to fix this box.

Cheers

Nelly Poliakov

YES, this is this link exactly. Thank you Valerie for the help! So fast

Matthias Gaiser _K15t_

@Nelly Poliakov - I think this behaviour is actually intended. If I got it right, you're from Armenia and the one entry listed translates to sth. like "Ministry of Justice".

The registry is not about the name of your nonprofit organization but the name of the authority in your country which manages nonprofits. E.g. in my case if I select Germany and also the option "I can't find my organization", I can select different registries where nonprofits are registered.

I recommend to fill it out to the best of your knowledge. Once you've filled it out, a Jira Service Management request is created for you - you can then comment on that ticket to ask your questions - and they land with the right team.

If you still encounter problems, don't hesitate to ask again.

Nelly Poliakov

Ok, I was also thinking of filling it out selecting that one single entry and then see what happens and how to move forward. I might do that. Thanks a lot!

Matthias Gaiser _K15t_

Fingers crossed that everything works out. If you have any other nonprofit topics to discuss, you can also raise them in the nonprofit & social impact group here in the community.

Valerie Knapp_gp7rpj

Cheers @Matthias Gaiser _K15t_ for the assist!

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