[PYI-34566:ERROR] Failed to load Python shared library

tom td

I was trying to install rovodev
https://support.atlassian.com/rovo/docs/install-and-run-rovo-dev-cli-on-your-device/
All previous steps are successful. 

... 
acli rovodev auth login
✓ Authentication successful

acli rovodev run 
[PYI-34566:ERROR] Failed to load Python shared library '/Users/tuchang/.local/share/acli/1.3.4-stable/plugin/rovodev/lib/Python': dlopen(/Users/tuchang/.local/share/acli/1.3.4-stable/plugin/rovodev/lib/Python, 0x000A): Symbol not found: (_mkfifoat)
Referenced from: '/Users/tuchang/.local/share/acli/1.3.4-stable/plugin/rovodev/lib/Python'
Expected in: '/usr/lib/libSystem.B.dylib'
✗ Error: failed to execute the command

Jovana Dunisijevic

Hey @tom td 

Sorry for such a late response!

This typically happens when the Rovo Dev CLI (or its embedded Python) expects a newer version of macOS than the one currently running on your device. There is a system library incompatibility. The latest Rovo Dev CLI releases require macOS 12 (Monterey) or later.

Let me know if you were able to upgrade recently or if the problem has been resolved?

Jovana