Email

Question

I have an trello account that is expired on another email.

when i want to recuperate this account, it says it will send me an email I never had an email?

who can help me with this?

Ali Umut Terzi · Answer

Hi @Nick Vdb 👋

It sounds like your Trello account might be linked to an Atlassian account that uses a different email address (or possibly an old/merged identity).

Here’s what you can try:

1️⃣ Check which email is linked to Trello
Go to https://id.atlassian.com/manage-profile/email — this page shows all email addresses currently connected to your Atlassian account.
If you see an unexpected email listed there, it means your Trello login may have been migrated to that identity.

2️⃣ Try signing in using “Continue with Google” or “Continue with Microsoft”
If your old Trello login was based on a Google or Microsoft account, try those single sign-on options instead of typing your email manually.

3️⃣ If you still can’t access it
You’ll need help from the Atlassian Account Support team, since community members don’t have access to user credentials or identity data.
👉 You can contact them directly via this form:
🔗 https://trello.com/contact

Choose “I can’t log in or access my account” and explain that the recovery email is incorrect — they’ll verify your ownership and help you recover it.

Hope this helps you get your Trello account back up and running 👍