How can I cancel subscription?

Question

I have been trying to do this the past 3 months and again we pay for what we do not use..

Anwesha Pan · Answer

Hi @[deleted]

You might have already tried the below steps but sharing just in case

To cancel a Trello subscription,

* log into your Trello account
* find the Workspace for the subscription you want to cancel
* go to the Billing section, and select the Cancel or Cancel Subscription link, which is usually found at the bottom of the page. 
* Follow the on-screen prompts to confirm the cancellation, and note that your plan will be downgraded to the Free plan at the end of your current billing cycle.

Valerie Knapp_gp7rpj · Answer

Hi @[deleted], welcome to the Atlassian Community and thanks for your post.

Have you tried contacting the Billing team - https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ ? Is that what's not working?

Best wishes