I can't log in to trello - verification code needed an authenticator from an old phone, recovery key

Cass_0rutgs

I can't log in to trello - verification code needed an authenticator from an old phone, recovery key i have saved is wrong. Automated message says it'll reach out to me in 24 hours to verify my request to log in. My entire work ecosystem is on there and I need to log in to worrrkkk noww - someone please help! 

Valerie Knapp_gp7rpj

Hi @Cass , welcome to the Atlassian Community and thanks for your post.

Are you the administrator for your Trello, or is there someone inside of your organization you could reach out to for assistance?

We are a community help forum here so we can't advise on your specific site or what is going on with it. You would need to open a support ticket to Atlassian for that - https://support.atlassian.com/trello/ 

I'm sorry for your situation and best wishes