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Number of reopening - how to?

Rumceisz

Hi All,

our user community needs the number of reopening for each issue on particular projects. Specifically when the issue was transitioned from Resolved to Reopen.

Is there a way to do that? It's something to do in post functions?

Thanks a lot!

Rumi

Accepted answers

Vishnukumar Vasudevan

Alternatively, you can consider installing ‘JIRA Enhancer Plugin’ it adds a custom field type called ‘Re-open’ counter. Please refer http://www.jiraenhancerplugin.com/for more details.

All comments

Nic Brough -Adaptavist-

You can create a number field and use "add to custom field" type post functions.

It's also possible to create scripted/derived fields to extract it from the history, and there are some addons in the marketplace that implement those counters.

Rumceisz

Hi Nic,

there is no "add to custom field" type post fiunction. I'm really not acquinted with that scripting languaage. If I have custom field X then how does it look like Custom_field_X.value =Custom_field_X.value +1 ??

Thanks,
Rumi

Nic Brough -Adaptavist-

No, you need a plugin for that - either a scripting plugin or one of the plugins that contains an "increment custom field" function.

Rumceisz

Thanks.

Is there a SQL query which gets that info? At least we run this every week.

Thanks again!

Vishnukumar Vasudevan

Alternatively, you can consider installing ‘JIRA Enhancer Plugin’ it adds a custom field type called ‘Re-open’ counter. Please refer http://www.jiraenhancerplugin.com/for more details.

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