When trying to upload an image using the Images panel Zen's Brand Designer, I get the following error: * Could not upload the file to Confluence. The server may be unavailable. What's causing this?

This happens when you don't have temporary access to administrative functions. You can get around this two ways: * Access the Admin Console and enter your password. This will turn on the access to admin functions (and you'll see a message banner on all pages indicating this). * Disable "Secure administrator sessions" from the Security Configuration panel in the Admin Console. This shouldn't be done on publicly accessible servers, but you're developing on a test server behind the firewall, or on your local computer, right? This is a known bug that will be fixed in Zen 5.2.4.

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Error uploading image using the Brand Designer

Darryl Duke

When trying to upload an image using the Images panel Zen's Brand Designer, I get the following error:

Could not upload the file to Confluence. The server may be unavailable.

What's causing this?

Accepted answers

Darryl Duke

This happens when you don't have temporary access to administrative functions. You can get around this two ways:

Access the Admin Console and enter your password. This will turn on the access to admin functions (and you'll see a message banner on all pages indicating this).
Disable "Secure administrator sessions" from the Security Configuration panel in the Admin Console. This shouldn't be done on publicly accessible servers, but you're developing on a test server behind the firewall, or on your local computer, right?

This is a known bug that will be fixed in Zen 5.2.4.

All comments

Darryl Duke

This happens when you don't have temporary access to administrative functions. You can get around this two ways:

Access the Admin Console and enter your password. This will turn on the access to admin functions (and you'll see a message banner on all pages indicating this).
Disable "Secure administrator sessions" from the Security Configuration panel in the Admin Console. This shouldn't be done on publicly accessible servers, but you're developing on a test server behind the firewall, or on your local computer, right?

This is a known bug that will be fixed in Zen 5.2.4.

Darryl Duke

Update: Zen 5.2.4 has been released, and includes this fix.

David at David Simpson Apps

@Darryl: You should mark this as correct

David at David Simpson Apps

...and thanks for this. I've had this problem.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

addon-com.zenfoundation