Free account - organisation admin has left

Question

I'm a site admin of a free account, the organisation admin has left and I need that role to switch to me.

Shalini Pradhan · Answer

Hello @Paras Shah ,

Please share your cloud site URL for us to create a support ticket.

Jayesh Raghuvanshi_qb6277 · Answer

Hello @Paras Shah

Follow the below approach

* Contact your organization's IT department, whenever the person leaves for some particular time his account is mapped to a manager or some other persons mailbox because everyone is not aware about him leaving the org and they can mail him directly for an assistance
* Try to find the account and reset the password and then login to admin.atlassian.com and tranfer the org rights to your account
* If you don't get any info last option is Atlassian Support

Thanks

Jayesh R

Dirk Ronsmans · Answer

@Paras Shah ,

As we on the community cannot take any action on this, I've escalated this to Atlassian to take a look. They should respond within 2 business days.