I am unable to set a customfield value in confiform

Question

Hi, I want to assign team name when an incident is submitted. So, for that I gave customfield_xxxxx in the json and hard coded the team name. But I got error saying that the customfield cannot be set.
Also, the team name is a dropdown in JIRA. How do I resolve this issue?

Alex Medved _ConfiForms_ · Answer

What format your Jira expects for this field? or what is the problem/error when you attempt top send a value in this format for given field - what Jira responds?

Sneha Joseph · Answer

I gave like this :

{ "fields":

{

"customfield_19600"  :         " CPBPITT| PODK-Maintenance",

}
}

Alex Medved _ConfiForms_ · Answer

How have you mapped the field? Have you tried to use the JiraHelper in ConfiForms to see what it thinks about this field and which format and values it suggests?