We have a hosted version of Jira, We just changed from using the settings for localhost on the service, to office365 exchange SMTP settings. Since we did that, all emails have the box name "Service Desk" in the from field and not the name of the reporter / current user.
This is only showing this way in office365 webmail and outlook email client for win and mac, thunderbird's email client seems to not have this issue, I dont know where to set this in Jira, so assuming it's with Office, any one else ever have this issue?
