Embedded JIRA feedback form not always showing up in Confluence

Question

I embedded a JIRA feedback form via the issue collector but it is not showing up in Confluence. I guess it is because you are not logged in into JIRA but I am not sure.

Any ideas?

I want to have a feedback button (issue collector) always showing up in Confluence for every logged in Confluence User.

allie ruby_bpbn7q · Answer

This is happening to me as well in 2021. I selected the vertical option and used the HTML macro in Confluence. I am in google chrome and I don't expect chrome to be a problem.

I also am curious - I would love to just have a link for them to click. In my screenshot, I want the link to be feedback.

unknown · Answer

Is your JIRA and Confluence trusting each other? That should not be an issue I think (We are using SSL and I have not encountered it myself so I am not 100% sure).

unknown · Answer

Ok @Gabrielle Bautista [ACP-JA] I got it now, its because of an SSL issue. The collector is in JIRA which uses SSL but somehow the Confluence SSL is marked as unsafe when I embed the collector. Any idea how to solve this?