Issue adding members to Trello board (Free plan)

Elisabetta Pavani

Dear Communiti team,

I’m encountering an issue with adding members to our Trello board on the Free plan. The board supports a maximum of 10 members, and we currently have 8 members. Despite this, I’m unable to add more collaborators to the board.

Could you please advise on how to proceed to resolve this?

Possible questions for you:

• Is there a known limit or constraint on the Free plan that prevents adding more members even when under the stated limit?
• Are there steps to refresh or reset the member quota?
• Would upgrading to a paid plan or converting the board to a different type unlock this ability?

Any guidance or steps you can provide would be greatly appreciated.

Thank you for your assistance.

Kinga_Getint

Hey @Elisabetta Pavani 

On the Trello Free plan, the limit is indeed 10 collaborators per Workspace (not just per board). That means:

• Even if your current board shows only 8 members, you may already have reached the overall Free plan member limit across the Workspace.
• The count includes all members across boards in the same Workspace (so if you have the same people on multiple boards, they still count once, but if you’ve added different people to other boards in that Workspace, they count toward the 10-member cap).

Quick tip: If you want more than 10 collaborators in the Workspace, you’ll need to move to Trello Standard or Premium, which lift the Free plan limit.