Inactive Account

Question

Good Morning,

I believe my bit bucket account may have been inactivated please can you assist i get the folllowing error:

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Theodora Boudale · Answer

Hi Simon and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state. I went ahead and reactivated it. Could you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

Tansu Akdeniz · Answer

Hi @Simon Winrow

Welcome to the community!

The Atlassian support team has been notified and they will reach out to you.