How to "resolve" general comments?

marty0801

At my work we are writing a confluence page collaboratively. We use inline comments for concise comments/discussions about very specific content, but for longer discourses about broader content we prefer the blog-style comment boxes at the bottom of the page. (I think these are called "general comments"?)

Like inline comments, general comments can become obsolete after changes have been made to the page. How does one "resolve" a obsolete general comment, as you do with inline comments, so that it's no longer visible on the page? 

 

Julie Kremp

Great question!

Key differences:

• Inline comments in Confluence are tied to a specific piece of text. When that text is edited or deleted, the comment can be marked as resolved and disappear from view.

• General comments (the blog-style ones at the bottom of the page) are different: they are part of the page’s comment thread and don’t have a "resolve" function. They remain visible unless they’re manually deleted (by the author or a space/page admin) or hidden if you restrict permissions.

So, the short answer is that you cannot resolve general comments in the same way as you do inline comments.

Workarounds :

• Reply & close the loop: Post a short follow-up like “Thanks! This has now been updated in the page so future readers know the issue is handled.

• Delete the comment: If it’s really obsolete or confusing to keep around, the comment’s author (or a page admin) can delete it.

• Move to inline comments instead: For feedback that is likely to become outdated, use inline comments where possible, as they can be resolved cleanly.

👉 Many teams stick with leaving the discussion visible (with a note that it’s been addressed), since this keeps a nice history of the collaboration. Additionally, if the content is very long, you may want to consider creating a separate control management table with columns for person, comment, and status.