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Error Meessage - Show Checklist Need Authorization

Gwendolyn McCoy

I was working in Trello and when I returned to it, I was unable to update any of the cards or lists. I get the message:

Show Checklist - Need Authorization

I have signed out and signed back in, and it did not work. What are my next best steps?

Gwendolyn

Accepted answers

Gwendolyn McCoy

Screenshot - I circled where it won't allow me to update

Screenshot 2025-08-27 084528.png

All comments

Gwendolyn McCoy

Screenshot - I circled where it won't allow me to update

Screenshot 2025-08-27 084528.png

Sakshi Verma

Hi @Gwendolyn McCoy ,Welcome to community !

I understand from the case description that you are unable to update the cards and lists. Does this happen on only one board, or is the same thing happening on multiple boards?

Can you specify the name of the board where you encounter this issue? Can you also attach a screenshot where you get the error "Show Checklist - Need Authorization"?

Thank you!

Gwendolyn McCoy

Good Day @Sakshi Verma !

Thank you for getting back to me. I hope you are doing well.

It turns out that the issue I had with the comments was user error! I was able to resolve that with my team mates.

However the other error message Show Checklist - Need Authorization still exist and it is only showing on one board.

Screenshot 2025-08-27 085033.png

Gwendolyn McCoy

It is not stopping me from update the board @Sakshi Verma !

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